FAQ

Midi
Audio
Multi Tracks
General
Registering Software

MIDI:

Q: In which format do you provide MIDI-files?
A: Format 0, but in our Freeware section, we have put up a free Format 0:1 converter for your. If you wish you can convert the format yourself.

Q: Do you provide lyrics with the MIDI-files?
A: If available they will be included in the zip file as txt or doc file. Most of our songs come with Leadsheets, so the chords are written above the lyrics.

Q: How do I know whether or not a certain Midi file has lyrics encrypted into the file?
A: In our catalogue, next to each Midi file there is an songs information 'i' button. Click the 'i' button and the page will show 'Karaoke: Yes' if the lyrics are encypted, or 'Karaoke: No' if they're not included.

Q: My Midi file will play on my computer, but it doesn't work on my keyboard, why not?
A: Some keyboards can't handle long file names, please try shortening the midi file name to 8 characters or less, and try playing again.

AUDIO:

Q: My download is not complete, what can I do?
A: If you have a broken download, reason can be internet connection between our server onto your harddisk. You can simply try downloading again at a later time, often it will work then. We recommend you to use a download manager. There are a free one that also has no Adware or Spyware is "Free Download Manager". You can download it at http://www.freedownloadmanager.org/

Q: Can I remove an instrument (guitar, drums etc) so that I can play the instrument myself along with the rest of the backing track?
A: Yea we offer Audio Multi Tracks, with each instrument or instrument group on a separate channel - using our Multi Tracker software, you can remove instrument or vocal channels you want to play yourself.
More information here.

Q: How are your Audio files produced?
A: They are not simply audio recordings of MIDI-files, like some sites offer. Rather, specially-selected, experienced and highly qualified singers and musicians playing the actual instruments spend many hours recording our tracks in professional music studios to ensure the highest quality. Plus, starting from April 2008, all new songs added to our Audio catalogue are in 256 kB/s format for even better quality! We encourage you to go to our competitors' websites and compare the quality for yourself - we'll be happy to welcome you back on our site soon!

Q: Why are your audio songs all MP3 format, is this not inferior in quality?
A: TrustedReviews.com recently (Nov '09) did an experiment into the difference in quality between MP3 formats and FLAC or WMA Lossless formats. The results may surprise you!

Q: The demos don't work
A: The demos using a Flash player - please make sure you have installed the latest version of the Flash player.

Q: The video tutorials don't work
A: The videos are in Flash format - please make sure you have installed the latest version of the Flash player.

Multi Track Audio format:

Q: How do I use your Multi Tracks?
A: All the information you need to use Multi Tracks is available at our About Multi Tracks page.
Also you can see a free Video Tutorial taking you through the main features of Multi Tracker software here 

Q: How many tracks/channels does a particular Multi Track have? Does it include a Lead Vocal track?
A: You can find list of channels for each Multi Track in songs Info page by clicking the blue i (Info) button next to a Multi Track.

General:

Q: What do I do with my downloaded zip file from Audio Midi Mania?
A: The zip/unzip functionality is built into Windows XP, Vista & 7 operating systems - simply RIGHT CLICK on the zip file and select "Extract here" and the files you ordered will be extracted (unzipped) to the current folder. Also there are free unzipping software - this website has a free unzipping software for Windows : http://www.zipeg.com/win.video.html and Mac: http://www.zipeg.com/mac.video.html

Q: Are your tracks legal?
A: Very much so - we have all the relevant licenses with MCPS, PRS and Music Publishers to ensure song writers, artists and publishers get their royalties. (Info: http://en.wikipedia.org/wiki/MCPS-PRS_Alliance)

Q: Do I have to be online to search your catalogue?
A: Not any more! You can now download our catalogues to your computer to search and browse when you are offline. Catalogues available here

Q: Why can't I rate songs in your webshop?
A: You need to be logged in to rate a songs, please log in at the top of the shop page.

Q: I sent you an e-mail a few days ago requesting help/reporting a problem, why have you not replied yet?
A: We always try to reply to customer e-mails as soon as possible, often the same day.
Please Note: Is possible your software to track Audio Midi Mania response like Spam. To avoid this, please set your filter software to allow mail from e-mail addresses ending in @audiomidimania.com through any spam filters that you may be running.
Also, you can check your mail inbox is not too full and you will not be able to receive new e-mails from us.

Registering Software:

Q: I cannot register the software (Audio Eddie Pro, Studio Eddie, MP3 KeyChanger or Midi Eddie) I bought with the key I was sent.
A: When you purchase a software from Audio Midi Mania, you will receive an automated e-mail with a link to download the software and a registration key made up of First Name, Last Name and Code. It is very important to enter both the names and the code exactly as they are written in the e-mail. We recommend using copy and paste to ensure the code is entered correctly.
If you have any further questions, please contact us here.